Frequently asked questions

A Printing enterprise with a special focus on quality and the delivering of promises

What is inkjet printing printing?

What files do I need to send you for my document?

What file format should I save my images in?

Why can’t I send all my photos in MS Word or MS Excel to print?

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CMYK stands for Cyan, Magenta, Yellow, and Black (actually, the K stands for “key”…which is black). The process involves combining varying amounts of cyan, magenta, yellow, and black ink to produce a full spectrum of colour.

When we paste an image into a Microsoft application it immediately compresses the resolution of the image. This means that you lose quality and the image will not be as big and print as sharp as the original image. That is why it is best to send the original jpg or tiff file to your designer

There are many graphic file formats available and each format was developed for a specific use. The file formats developed for use in the printing industry are the Tagged Image File Format (TIFF), Encapsulated PostScript (EPS), as well as native Photoshop files. Graphics in other formats will need to be converted to TIFF or EPS.

PDF (Portable Document Format) is a file format that has captured all the elements of a printed document as an electronic image that you can view, navigate, print, or forward to someone else. PDF files are created using Adobe Acrobat, Acrobat Capture, or similar products. To view and use the files, you need the free Acrobat Reader, which you can easily download. Once you’ve downloaded the Reader, it will start automatically whenever you want to look at a PDF file. PDF files are especially useful for documents such as magazine articles, product brochures, or flyers in which you want to preserve the original graphic appearance online. A PDF file contains one or more page images, each of which you can zoom in on or out from. You can page forward and backward.

We only accept industry standard print-ready PDF format. Should your file be in another format, a set-up fee is chargeable in order to get the files ready for printing. If your file has bleed to the edges, make sure to include a 3mm bleed in your artwork. It is not necessary to include the crop marks as our technology will set-up the files correctly to print on our system.

Inkjet printing is a type of computer printing that recreates a digital image by propelling droplets of ink onto paper, plastic, or other substrates. Inkjet printers are the most commonly used type of printer, and range from small inex- pensive consumer models to expensive professional machines.

Digital printing refers to methods of printing from a digital-based image directly to a variety of media. It usually refers to professional printing where small-run jobs from desktop publishing and other digital sources are printed using large-format and/or high-volume laser or inkjet printers. Digital printing has a higher cost per page than more traditional offset printing methods, but this price is usually offset by avoiding the cost of all the technical steps required to make printing plates. It also allows for on-demand printing, short turnaround time, and even a modifica- tion of the image (variable data) used for each impression. The savings in labour and the ever-increasing capability of digital presses means that digital printing is reaching the point where it can match or supersede offset printing tech- nology’s ability to produce larger print runs of several thousand sheets at a low price